Rusted Metal Garden Art
Purveyors of fine rustic garden art
Adelaide, South Australia
Return and Refund Policy
Last updated: August 28, 2021
Thank you for shopping at Rusted Metal Garden Art.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gumnut Trading Company, 35 Chapman Road, Hackam, SA 5163.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Rusted Metal Garden Art, accessible from https://www.rmga.com.au
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Order cancellations are not permitted.
Conditions for Returns
Generally refunds and returns are not permitted.
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- The Goods are damaged
The following Goods cannot be returned:
- Change of mind purchases
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
35 Champan Road
Hackam, SA, 5163
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
We endevour to ship all purchases within one business day of purchase.
Our shipping only covers Australia, no overseas shipping will be fulfilled.
You will be emailed once the item has been shipped.
If you have not received your parcel in a reasonable time, please contact us.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: email@example.com